At CAROBELS COSMETICS, SL (https://shop.carobels.com/) we are committed to the responsible handling of your data and in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and Organic Law 3/2018 of 5 December (LOPDGDD) on the protection of personal data and guarantee of digital rights, we provide the following information:
Through our Privacy Policy we inform you about how your personal data will be processed on our website.
In accordance with data protection regulations and adhering to the principle of transparency, we intend that all information and communication relating to the processing of your personal data is understandable and easily accessible.
This website respects and protects the personal data of its users. As a user, you should know that your rights are guaranteed.
Respect for your privacy is important to us, and you should know that this website is a safe and reliable space, and therefore:
- We never request personal information unless it is truly necessary to provide you with the services you request.
- We never share our users' personal information with anyone, except to comply with our legal obligations or if we have their express authorization.
- We never use your personal data for any purpose other than that stated in this Privacy Policy.
Finally, we remind you that, as a user of the website, you will be responsible, in any case, for the veracity of the data you provide us, and you must inform us of any changes to it.
Minors
This website is not intended for individuals under the age of 14. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request its deletion.
Who is responsible for processing your data?
CAROBELS COSMETICS, SL is responsible for processing the personal data of website users, with registered office at Av. de Antibióticos, 73, 24009 León and its general email address being hola@carobels.com
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA AND WHAT IS THE LEGAL BASIS THAT LEGITIMIZES THE PROCESSING?
PROCESSING OF PERSONAL DATA DERIVED FROM WEB BROWSING
Purpose of data processing
Usability and quality analysis to improve our service by conducting statistical analyses and studies.
No automated decisions will be made based on the data provided.
Legal basis for data processing
The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests override the interests or fundamental rights and freedoms of the data subject which require protection of personal data (GDPR art. 6.1.f)).
Data retention period
Regarding browsing data, the retention period for your data is set out in our cookie policy.
Recipients of the communication of your data
Data derived from contact and consultation will not be communicated to third parties except where there is an applicable legal obligation.
Source of data
The personal data we process at CAROBELS COSMETICS, SL comes from: The interested party themselves when browsing our website.
PROCESSING OF PERSONAL DATA DERIVED FROM INQUIRIES AND OTHER REQUESTS
Purpose of Data Processing
The processing of your personal data will pursue the purpose of managing the contact you have made or the query you have sent us in order to maintain a commercial relationship through the contact means of the website.
No automated decisions will be made based on the data provided.
Legal basis for processing the data
We are authorized to process your personal data through the consent you provide by submitting the contact form or inquiry (GDPR, art. 6.1.a). Please note that you can withdraw your consent at any time. To do so, please contact us at hola@carobels.com
Data retention period
They will be kept for as long as necessary to address the request or petition and, when they are no longer needed for that purpose, they will be deleted with appropriate security measures to ensure the pseudonymization of the data or the total destruction of the data, always respecting the time limits provided by the legislation regarding the statute of limitations for possible liabilities arising from the processing.
Recipients of the communication of your data
Data derived from contact and consultation will not be communicated to third parties except where there is an applicable legal obligation.
Source of data
The personal data we process at CAROBELS COSMETICS, SL comes from: The interested party themselves when browsing our website and completing the contact form or sending their query/request through any of the website's contact methods.
PROCESSING OF NEWSLETTER SUBSCRIBER DATA
Purpose of data processing
At CAROBELS COSMETICS, SL we process the information provided by interested parties in order to send our Newsletter and other promotional communications of interest to subscribers.
No automated decisions will be made based on the data provided.
Legal basis for data processing
Consent of the interested party: to send our Newsletter and other promotional communications of interest to subscribers (GDPR, art. 6.1.a, and LSSICE art.21)
Data retention period
The data will be kept until the interested party requests its deletion.
Recipients of the communication of your data
Data will not be transferred to third parties, except where legally required.
Source of data
The personal data we process at CAROBELS COSMETICS, SL comes from: The interested party themselves when browsing our website and completing the subscription form to our Newsletter.
PROCESSING OF PERSONAL DATA DERIVED FROM ONLINE SALES/STORE
Purpose of data processing
Development, fulfillment and execution of the purchase and sale agreement in relation to the products offered through the website, as well as the sending of promotional communications, including electronically.
Legal basis for data processing
We are authorized to process your personal data for the performance of a contract to which the data subject is a party (art. 6.1.b) GDPR).
Sending promotional communications, including by electronic means ---) GDPR Recital 47; LSSICE art. 21.2.
Data retention period
We will process your data for the time necessary to manage the purchase of the products you have acquired, including possible returns, complaints or claims associated with the purchase of the particular product, always respecting the time limits provided by the legislation regarding the statute of limitations for possible liabilities arising from the processing.
Recipients of the communication of your data
The data will be shared with the banks that provide their payment gateways to enable secure payment. The data controller does not have access to the bank details associated with the payment methods and does not know or record this data during the payment transaction.
Likewise, the recipients will be the suppliers and collaborators of logistics, transport and delivery services.
Source of data
The personal data we process at CAROBELS COSMETICS, SL comes from: The interested party themselves when browsing our website and purchasing any of the products offered on the website
There are other purposes for which we process your personal data:
- To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website guarantee the confidentiality of the personal data it collects.
- We also collect other non-identifying data obtained through some cookies that are downloaded to your computer when you browse this website, which we detail in the Cookies Policy.
- To manage social media (SM). The processing of data of individuals who become followers of the Organization on the SMs of our website will be governed by the terms of use, privacy policies and access regulations that correspond to the relevant social network in each case and that are previously accepted by the user.
Under no circumstances will we use social media follower profiles to send advertising individually.
No automated individual decisions will be made as referred to in Article 22 of the GDPR.
USER RIGHTS
Everyone has the right to obtain confirmation as to whether or not we process personal data concerning them. Data subjects have the right to access their personal data and obtain a copy of the personal data being processed (Right of access) , to update it, as well as to request the rectification of inaccurate data (Right to rectification) or, where applicable, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected (Right to erasure) . Data subjects may request the restriction of the processing of their data; where applicable, we will only retain it for the exercise or defense of legal claims (Right to restriction of processing) .
As a consequence of applying the right to erasure or objection to the processing of personal data in the online environment, data subjects have the right to be forgotten, according to the case law of the Court of Justice of the EU. Data subjects may object to the processing of their data for marketing purposes, including profiling.
- How can rights be exercised?
In order to facilitate the exercise of your rights, we will respond to your requests for information or to exercise your rights by sending an email to hola@carobels.com.
- What avenues for complaint exist?
If you believe that your rights have not been properly addressed, you have the right to file a complaint with the competent authority, the Spanish Data Protection Agency www.aepd.es
